Frequently Asked Questions

Who is C&E Digital Solutions for?

Great question!

We cater to the grossly under-served market of conversions for documents containing special fonts and/or complex graphics, especially hieroglyphics and non-Latin scripts like Arabic, Aramaic, Hebrew, Hindi, Mandarin, Cantonese and various Asian scripts.

Our main targets are universities, museums, embassies, consulates, international conglomerates, expatriate/immigrant SMB's, multi-national organisations/agencies and professionals who serve expatriate/immigrant communities that need to have documents with special fonts and/or complex graphics converted from 1 file format to another, without distortion.

Why should I use C&E Digital instead of big-name file converters like Adobe?

Adobe is a great company with a marvellous suite of tools, including file conversion tools.

Unfortunately, however, Adobe isn't very good at preserving document features like complex formatting, tables or special fonts when converting them from 1 file format to another.

That's where C&E Digital comes in.

We also provide congruent conversions of complex images, non-Latin scripts (e.g. Asian/Hebrew) and even hieroglyphics!

Whilst we can also do the everyday stuff upon which Adobe has built its stellar reputation, our unique value proposition is providing lossless conversion of documents with special fonts or complex graphics/formatting.

What file formats do you support for conversion?

At C&E Digital Solutions, we support a wide range of file formats for conversion, ensuring that your specific needs are met.

Whether you're dealing with documents, images, audio or video files, our advanced tools can handle PDF, DOCX, JPG, MP4, SVG, WAV and many more formats.

Our process is designed to be seamless and efficient, allowing you to convert files quickly and to maintain the integrity and aesthetics of your data.

Trust us to transform your files into the desired format without hassle.

How long does C&E's file conversion process take?

The duration of the file conversion process at C&E Digital Solutions depends on the size and complexity of the files being processed.

For most standard conversions (during regular business hours), you can expect a swift turnaround - often within minutes.

Our efficient systems and experienced team are dedicated to minimising wait times whilst ensuring quality results.

We prioritise your time and understand the urgency of your business needs, making it our mission to deliver fast results without compromising on accuracy.

Is expedited processing available?

Yes, for a small fee of $8. This will guarantee project completion within 6 hours, irrespective of project size or complexity.

You may wish to utilise this enhanced service for super-urgent conversion projects, especially during our heavily discounted launch phase.

That said, however, we strive to complete all lightweight, unexpedited projects within 3 to 5 business days.

Is my data secure during the conversion process?

Absolutely!

At C&E Digital, we prioritise the security and confidentiality of your data.

Our processing phases include robust security measures to protect your files throughout the conversion process.

We employ encryption and other secure protocols to ensure that your data remains safe from unauthorised access. You can trust us to handle your sensitive data responsibly, allowing you to focus on what truly matters - growing your business.

For more details, see our Privacy Policy below.

Any further details on exactly how my data is protected by C&E Digital?

Yes, of course.

We utilise full, end-to-end encryption services to transfer your data. This means that your data is scrambled to the point of unintelligible gibberish, both on the way in to us and on the way back to you.

This gibberish can only be deciphered using a very cryptic kind of machine-generated password called a private key, with a new key required for each separate data transfer.

This private key is known only to the authorised sender and recipient(s) of each data transfer.

In fact, even our partners who run the underlying encryption services for us have no way of reading your data on either end of a transfer. All that they (and anyone else besides you and us, the authorised keyholders) can see is the encrypted gibberish.

Nobody is going to waste the next few hundred years - without eating, sleeping or bathroom breaks - trying to crack that encryption code... not even with the most sophisticated AI available.

Furthermore, this is the same level of data encryption used and trusted by the US Military. So rest assured that your data is indeed safe with us.